Melbourne
Clinic

Carol has had experience in customer service in a range of industries, these include hotel management, health insurance and medical practice. She has held roles as Reservation Manager and Marketing Manager, focusing on providing the best service for clients. Spending several years overseas, she volunteered at Indonesian Heritage Society and at Jakarta International School, where she managed volunteer groups and focused on delivering clear information to its members and parent body.

With a background in hotel management, focusing on front of house, customer service and finance, has enabled Carol to have a comprehensive understanding of busy working environments. Exposure to private health insurance sector and Medicare have provided a well-defined understanding of clients’ needs in a therapeutic setting. Carol’s responsibilities have included staff education, maintenance of “e” records and aligning business to be in touch with their clients. Carol returned to Australia after 8 years in South East Asia and joined Endeavour Wellness Clinics as Clinic Service Coordinator at the Melbourne campus. She moved to the Clinic Manager role where she offers a clinical learning environment for students and staff that is at all times professional, engaging and supportive. Always happy in sharing her knowledge with students for their future and best practices.