We hope these FAQs will help you book and prepare for your appointment at Endeavour Wellness Clinics. If you can’t find the answer to your question, please contact us.
Booking is simple and easy! You can book online 24/7.
Any questions? Please call our friendly clinic team on 1300 859 785.
Endeavour Wellness Clinics are in convenient city locations in Adelaide, Brisbane, Gold Coast, Melbourne, Perth, and Sydney.
Endeavour Wellness Clinics are teaching clinics offering consultations with students under the careful supervision of natural health practitioners. As such, treatments at our clinics are not eligible for health fund rebates at this time.
Absolutely! However, all clients under 16 must have a parent or guardian book their treatment and accompany them to their appointment.
Yes, to reschedule, please call us on 1300 859 785 at least 24 hours before your appointment, if possible.
If you need to cancel or reschedule, please call us on 1300 859 785 at least 24 hours before your appointment. Please see our cancellation policy for more information.
Appointments may be cancelled (or re-scheduled) at any time up to 24hrs prior to your appointment. Please see our cancellation policy for more information.
Endeavour Wellness Clinics follow state government vaccination mandates and health orders. As there is no vaccine mandate, clients may attend the clinic with or without having the COVID-19 vaccine. Likewise, clients may be treated by students and supervising practitioners who have not received any or all doses of the COVID-19 vaccine.
Clients who attend our clinics accept that this may be a health risk, including exposing them to or putting them at greater risk of contracting COVID-19. As such, and to the fullest extent permitted by law, they release Endeavour College of Natural Health and each of its officers, directors, employees and agents from any liability, loss, or personal injury suffered or incurred arising out of, or in connection with, that risk.
No. As Endeavour Wellness Clinics have not mandated vaccinations, we cannot provide the vaccination status of our students or staff. When clients attend the clinic, they agree that they may be treated by students and supervisors who have not received any or all the prescribed doses of the COVID-19 vaccine.
Endeavour will comply with its obligations under the public health orders of each state and territory by ensuring that its practitioners and students are fully vaccinated where any such order requires them to be.
If you are experiencing cold or flu-like symptoms, please call our clinic on 1300 859 785 to reschedule your appointment. We have the same policy for staff and students.
You are in good hands at the Endeavour Wellness Clinic. Students from the Endeavour College of Natural Health will provide your treatment under the careful supervision of a natural health practitioner, who is an Endeavour staff member.
For most appointments, you can “come as you are”. If you have a massage, myotherapy or Chinese remedial massage (tui na) appointment, we recommend you wear loose-fitting, comfortable clothing that allows movement.
To ensure we can spend the most time with you during your appointment, we recommend you arrive five to ten minutes before your booking time, especially if it is your first visit.
Appointments for each natural health discipline can vary in length. The average appointment time is 60-90 minutes. When you book, you will receive confirmation about your treatment length.
For some disciplines, your first treatment will take longer as this allows enough time for your practitioner to listen to your health concerns and work out a personalised treatment plan with you.
The parking options vary between our clinic locations. Please check your city location for details about parking and transport options.
At each treatment, you will begin with a health and lifestyle check. After listening to your health concerns, the student practitioner will develop a personalised treatment plan for you. This plan will outline the steps required to reach optimal wellness.
As well as the treatment, your student practitioner may also suggest over-the-counter and/or dispensary items that will help you achieve your health goals. Note these products are not part of the treatment price.
No, dispensary items are extra. As a teaching clinic, we set our consultation costs below market rates to provide affordable natural healthcare. We have a comprehensive range of practitioner-only dispensary items at our clinics at reasonable prices.
Please pay for your treatment at the time of your appointment. Endeavour Wellness Clinics are cash-free, so you’ll need to pay by card. We do not accept cash, cheques or direct debit payments.
Yes, but as a teaching clinic, we cannot guarantee the same student practitioner will be available for each visit. However, we will make all efforts to fulfil this request if you wish to continue in their care.
Our local clinic managers welcome feedback about your experience so that we can continuously improve our services. You can share your feedback by speaking with the clinic manager or phoning 1300 859 785.
The Endeavour College of Natural Health is the largest private Higher Education provider of natural medicine courses in the Southern Hemisphere. Endeavour offers various study options, from short courses that you can complete online to Bachelor of Health Science degrees. If you’re interested in learning more, please visit the Endeavour website.